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Behavioral Health Response (BHR) is a professionally staffed, technologically sophisticated, accredited clinical call center.  BHR provides expert behavioral health, crisis response, and corporate feedback services 24 hours a day, seven days a week to agencies and companies worldwide.


Mission

BHR, the community's behavioral health safety net, ensures compassionate and immediate barrier free access to crisis behavioral health services.


Core Values

    • EXCELLENCE:
      BHR is committed to the highest level of quality in all its organizational activities. BHR strives for distinction and aims to set the professional standard.
    • RESPECT:
      BHR is committed to treating its employees, stakeholders, and the individuals it serves with the utmost respect, compassion and concern.
    • INTEGRITY:
      BHR is committed to being an open and responsible community partner.
    • ACCESSIBILITY:
      BHR is committed to providing 24-hour-a-day, barrier-free services everyday throughout 

Ethics and Conduct

The continued success of BHR is dependent upon our customers’ trust and we are dedicated to preserving that trust. Employees owe a duty to BHR, its customers, and stakeholders to act in a way that will merit the continued trust and confidence of the public.

The successful business operation and reputation of BHR is built upon the principles of fair dealing and ethical conduct of our employees. Our reputation for integrity and excellence requires careful observance of the spirit and letter of all applicable laws and regulations, as well as a scrupulous regard for the highest standards of conduct and personal integrity.

BHR’s mission is to deliver expert crisis response and clinical call center services 24/7 worldwide. Every call is handled with compassion and care.


Administration

    • Lesley Levin - President & CEO
    • Al Fressola - Vice President Community Affairs / Quality
    • Patricia Coleman - Vice President Operations
    • Paul deLeeuw - Vice President
    • Dr. Bart Andrews - Director of Clinical Services
    • Chris Mayer - Quality Manager
    • Sharonda Sutton - HR Generalist
    • Brett Goldstein - Director of Information Technology
    • Joseph Hurst - Network Administrator
    • Lisa Lappin - Corporate Training Manager
    • Cristy Bilhorn - Director of Business Development
    • Steve Zara - National Sales Executive
    • Simmy Wolf - Office Manager
    • Chrissy Albers - Senior Accountant
    • Margaret DeBrecht - Administrative Assistant

Board of Directors

    • Mark Stansberry (Chair), Executive Dir. - BJC Behavioral Health Services
    • Steve Huss (Vice Chair), President & CEO - Comtrea
    • Dwayne Butler, President & CEO - Hopewell Center
    • Karl Wilson President & CEO - Crider Community Center


BHR Strategic Plan FY10-FY12

BHR Code of Ethics

Persons Served Rights and Responsibilities

 

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