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Behavioral Health Response (BHR) is a professionally staffed, technologically sophisticated, accredited clinical call center.  BHR provides expert behavioral health, crisis response, and corporate feedback services 24 hours a day, seven days a week to agencies and companies worldwide.


Mission

BHR, the community's behavioral health safety net, ensures compassionate and immediate barrier free access to crisis behavioral health services.


Core Values

EXCELLENCE:
BHR is committed to the highest level of quality in all its organizational activities. BHR strives for distinction and aims to set the professional standard.
RESPECT:
BHR is committed to treating its employees, stakeholders, and the individuals it serves with the utmost respect, compassion and concern.
INTEGRITY:
BHR is committed to being an open and responsible community partner.
ACCESSIBILITY:
BHR is committed to providing 24-hour-a-day, barrier-free services everyday throughout 

Ethics and Conduct

The continued success of BHR is dependent upon our customers’ trust and we are dedicated to preserving that trust. Employees owe a duty to BHR, its customers, and stakeholders to act in a way that will merit the continued trust and confidence of the public.

The successful business operation and reputation of BHR is built upon the principles of fair dealing and ethical conduct of our employees. Our reputation for integrity and excellence requires careful observance of the spirit and letter of all applicable laws and regulations, as well as a scrupulous regard for the highest standards of conduct and personal integrity.

BHR’s mission is to deliver expert crisis response and clinical call center services 24/7 worldwide. Every call is handled with compassion and care.


Administration

Lesley Levin - President & CEO
Al Fressola - Vice President
Patricia Coleman - Vice President
Paul deLeeuw - Controller
Renee Ludwigs - Call Center Director
Dr. Bart Andrews - Call Center Manager - Hiring/Training
Chris Mayer - Call Center Manager - Quality/Workforce Management
Brett Goldstein - Information Technology Manager
Joseph Hurst - Network Administrator
Lisa Lappin - Corporate Training Manager
Cristy Bilhorn - Business Developement Manager
Steve Zara - National Sales Executive
Simmy Wolf - Office Manager
Chrissy Albers - Senior Accountant

Board of Directors

Mark Stansberry (Chair), Executive Dir. - BJC Behavioral Health Services
Steve Huss (Vice Chair), President & CEO - Comtrea
Amanda Murphy (Secretary/Treasurer), President & CEO - Hopewell Center
Karl Wilson President & CEO - Crider Community Center


BHR Management Summary Report - Fiscal Year 2007

BHR Code of Ethics

 

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