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Cost of
Services:
BHR
services are provided without charge to the individuals who receive the
services.
Client
Rights:
As
a person served by BHR you have the right:
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To
be informed of your rights in understandable language through verbal
and/or written communication; |
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To
receive prompt evaluation, care and treatment; |
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To
be actively involved in treatment decisions; |
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To
be informed about treatment in clear language and have access to
treatment records in sufficient time for decision making; |
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To
receive services in the least restrictive environment; |
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To
receive services in a clean and safe setting; |
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To
be the subject of research only with your informed written consent; |
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To
not be denied services because of race, gender, sexual orientation,
creed, marital status, national origin, disability or age; |
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To
confidentiality of records in accordance with federal and state laws
and regulations; |
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To
be treated with dignity and addressed in a respectful age appropriate
manner; |
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To
be free from verbal, physical and financial abuse, neglect, corporal
punishment, humiliation, threats or exploitation; |
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To
initiate a complaint about BHR services without fear of reprisals in
accord with BHR’s Complaint and Grievance Policy. |
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To
access private mental health and /or medical or legal professionals at
your own expense; |
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To
receive BHR’s assistance with referrals to self-help and advocacy
group support services. |
In
addition to number 12, the right to complain directly to BHR, you have the
right to file a complaint with the Department of Mental Health Client
Rights Monitor, or the Department of Mental Health Division of Consumer
Affairs. See contact
information below:
Client Rights Monitor
Office of Consumer Affairs
Department
of Mental Health
Department of Mental Health
P.O. Box
687
P.O. Box 687
Jefferson
City, MO 65102
Jefferson City, MO 65102
1-800-364-9687
1-800-364-9687
Client
Responsibilities:
In
order to provide you with the best possible care, we ask you to:
·
Provide us with complete
and accurate information.
·
Notify us promptly if you
are unable to attend an urgent appointment if one is scheduled for you.
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